FAQ

When listing a car for sale, all the car details from general information to model specifications are provided to ensure you have access to all necessary information. We review all information for accuracy.

It is easy to use the 'Favourites' feature. To add a car to favourites, simply click on the heart icon.

Find your favorite cars and click on the "heart" icon.

Yes, You can view and test drive any car that you like. Make an appointment by clicking the 'APPOINT VIEW CAR' button located to the bottom of every car detail: 1. Select service (option) 2. Select Date, Time, Showroom 3. Select car availability (option) 4. Tab "Submit" button to complete your appointment The Liberty Carz Customer Service Team will contact you to support your appointment.

Our cost structure is lower because Liberty Carz is not a traditional dealer. We do not have showrooms or other retail overheads. We work smart so that we can pass savings onto you. Also important is our team of data experts, technical engineers and operational experts collaborate to find and offer better cars at lower prices on our app. All of this combined means that you access the best possible pricing.

Our experts check and prepare each car before delivery. Each car needs to be in good condition or it cannot join the Liberty Carz marketplace. We believe in full transparency into the history of our cars including if there is an open safety recall. On the car detail screen we share the car history and a complete report for a car.

Yes! We help you save because we have a trusted financing network that offer preferred rates. We will make sure you get the best possible finance opportunity.

A private party can't offer the same perks as a dealership, nor can they offer Certified Pre-Owned cars. Plus, Liberty Carz can assist in financing, insurance and warranty provision as needed. We inspect every used car that's sold on our app, so you can have peace of mind when completing a purchase.

Buying a car is a process. One of the critical steps is professional inspection. An independent inspection reinforces your purchase and provides peace of mind.

You can get a great car for a great price when buying used. The price point benefits the customer by absorbing the depreciation which is a reality for all new cars.

We give one-month warranty only unless the clients decide to buy 1-year insurance from our partner.

First, check the exterior for any extensive damage. Most used cars will have a few scratches or small dents, but look for signs of major collisions or accidents.

You have decided to list your car for sale on Liberty Carz but what should you do before creating your listing and attracting buyers? Here are a few tips to help you prepare your car for sale and give you the best chance of selling quickly and at the best price. Make sure your car is up to date with servicing and consider doing some low cost repairs Small improvements like touching up scratches, dents or replacing any broken parts aren't time consuming and could boost the appearance and higher price of your car dramatically. Check if you need a car certificate It's a good idea to get your car checked and certified with all necessary documentation to make for a smooth sale. Clean your car before selling Presentation is everything, so spending a bit of extra money on a professional detail clean can boost the sale quickly Don't forget checking your car's engine bay Prospective buyers will often lift the bonnet of your car and inspect the engine bay. Make sure your engine oil is at the right level and has been changed recently. Also remove anything that may be trapped around your engine or under the windscreen like leaves or bugs.

If you've signed in to your Liberty Carz account and can't see your listings on Merchant app, one of reasons can be as below: - Your listing is being reviewed -Your listing has been reported by other and we found that we must reject the listing on Liberty Carz If there is a teachnical issue, or you find that there is no reason above makes sense to you, please contact Support team

All cars on Liberty Carz are reviewed and approved by our customer service team. We attempt to approve all new listings and edits within 10 business minutes of them being submitted. If you have placed a listing onsite outside of business hours, your ad will be approved the next business day. If for any reason your listing has not been approved, our Customer Service Team will be in touch with you to discuss why. Our Business hours are: Monday - Friday: 8:30am - 5:30pm Saturday-Sunday: 9am to 5:30pm *Please add one business day request is submitted on a public holiday

In some cases, the car model is not available on Liberty Carz. Therefore, you either choose other similar model to use or contact us to resolve the issue.

It's simple to remove your listing from Liberty Carz listing once you've sold your car. 1. Sign in to your Liberty Carz account via the app. 2. Tap My Car 3. Tap Publish, choose the car you want to remove listing 4. Choose button Unpublish 5. You have done. Please note that you can't delete your listing as per our policy.

You can't edit or upload new images after your car is approved or publish on customer app. Please contact Support team to update for car

You can't edit selling price after your car is approved or publish on customer app. Please contact Support team to update for car